Frequently Asked Questions

About the Campaign:


Why am I unable to submit the registration form?

Please make sure you’ve entered as much information as possible. A “Create Account” button will appear once you’ve filled out all the required fields.

Why can’t I access your training materials?

The majority of our training resources are available to users who have registered on our website by creating an account. Some training resources are reserved for volunteers actively working on pro bono matters with the Justice Campaign. If you are working on a pro bono matter and are still having trouble accessing our resources, please contact campaignhelp@immcouncil.org. To view and apply for volunteer opportunities that fit your skills, interests, and availability please visit https://www.immigrationjustice.us/volunteeropportunities/volunteer. Note that you will need to be logged into your account in order to view specific opportunities.

I’m in need of legal assistance for myself or someone I know. Can you help me?

We regret that the Immigration Justice Campaign is unable to assist with individual cases. You can search for a private attorney through the American Immigration Lawyers Association’s attorney database at http://www.ailalawyer.org/. In addition, the Immigration Advocates Network has this helpful directory of free or low-cost legal service providers here: https://www.immigrationadvocates.org/nonprofit/legaldirectory/.

How can I donate to the Immigration Justice Campaign?

You can make a tax-deductible donation to the Immigration Justice Campaign here.

Does the Justice Campaign offer internships?

The Immigration Justice Campaign does not currently have openings for internships, but please continue to check back at https://www.immigrationjustice.us/about/jobs.


About Immigration Detention:


Where can I find more information about the U.S. immigration system and/or immigration detention?

The Justice Campaign has put together resources on our website. After logging in, navigate to the Get Trained tab and visit the Immigration Basics page. The American Immigration Council publishes helpful fact sheets, blogs, and reports on all things immigration, which you can find here.


About our Volunteer Opportunities:


Where can I find your volunteer opportunities?

You can view and apply for any of our available volunteer opportunities at this link: https://www.immigrationjustice.us/volunteeropportunities/volunteer. Please note that you will need to be logged into your account in order to view and apply for specific opportunities.

Which volunteer opportunities allow for remote work?

Currently, volunteers who wish to work completely remotely can join the Remote Bond Team or sign up to do Remote Interpretation and/ or Translation. Please stay tuned for other remote opportunities that arise from time to time, such as legal writing assignments and parole applications.

I am not an attorney. What can I do to help?

If you speak Spanish (or another language) fluently, consider spending a week on-the-ground with the Dilley Pro Bono Project (DPBP) or signing up to do remote interpretation and/ or translation.

We are also always in need of Licensed Clinical Social Workers to spend a week on-the-ground in Dilley. You can apply here.

You can also support the Campaign by making a tax-deductible donation here.

In the future, we hope to be able to provide opportunities for paralegals, law students, and others to get involved so please continue to check back at https://www.immigrationjustice.us/volunteeropportunities/volunteer. Please note that you will need to be logged into your account in order to view and apply for specific opportunities.

Do I need malpractice insurance to volunteer?

All of our local partners are able to provide malpractice insurance coverage for their volunteers with the exception of the International Institute of Akron (IIA).

I’m not barred in a state where you work. Can I still volunteer?

Yes! To the extent you need to enter an appearance in a specific case, appearing as an attorney in immigration court only requires an attorney to be licensed and in good standing with the bar of any U.S. state, territory, or possession.

Do you offer any stipends for volunteers?

Unfortunately, the Justice Campaign is currently unable to cover expenses incurred during the course of volunteering.

Can attorneys with inactive bar membership participate?

Attorneys must be an active member of a state bar and in good standing in order to take on individual cases. However, attorneys with inactive bar memberships can still volunteer on-the-ground at Dilley in the capacity of “Legal Assistant” or sign-up to interpret if they are bilingual.

How long is the typical commitment for your volunteer opportunities?

That depends on the opportunity! While the commitment varies on a case-by-case basis, in general, volunteer opportunities take the following amount of time:

Type of Volunteer Opportunity Length of Commitment
Working on the ground at a detention center 1 week
Remote or in-person bond representation 3 weeks
Country conditions research for pro se asylum seekers 2-4 weeks
Prepare parole requests to seek release for detained asylum seekers 1-2 months (2 weeks to prepare the packet and up to 2 months of follow-up with deportation officer)
Full representation of noncitizen in removal proceedings (merits cases) 3-4 months
Remote interpretation assistance for remote bond team 3 weeks after being paired with attorney
Remote interpretation assistance for Dilley Pro Bono Project Scheduled shifts of a few hours at a time for as long as needed

About Dilley:


I do not speak Spanish. Can I still volunteer on-the-ground?

The vast majority of the clients we see in Dilley are Spanish speakers, and we therefore require that almost all of our volunteers speak Spanish. We do have limited spots for non- Spanish speakers, but because they fill up quickly, we may need to schedule your volunteer week farther into the future. We also ask that volunteers who do not speak Spanish secure their own interpretation for the week. This could mean inviting a Spanish-speaking friend or colleague to accompany you, or to be available to interpret by phone for various blocks of time throughout the week. It seems that volunteers have had good luck when they are creative about the networks they use. You may consider reaching out to family, friends, colleagues, your congregation, or social media connections!

Where can I find more information about the Dilley Pro Bono Project (DPBP)?

In addition to our website, you can visit https://www.aila.org/practice/pro-bono/find-your-opportunity/cara-family-detention-pro-bono-project for more information.

What sort of work will I be asked to do during my week on-the-ground?

Volunteers perform a wide variety of tasks that range from data entry and document scanning to representing clients in immigration court hearings. Most of our volunteer work consists of giving know-your-rights presentations and preparing clients for their credible fear interviews with an asylum officer. Prospective volunteers should note that needs on-the-ground can change rapidly, and so it is important to be flexible and be ready to take on different types of work. We ask that volunteers be willing to step outside their comfort zone and dedicate themselves to a challenging, but life-changing, week.

What is the work schedule?

While the on-the-ground team will provide guidance throughout the week in real time, the typical work schedule is as follows:

  • Volunteers attend an in-person orientation in Dilley on Sunday at 5pm CT. Please make your travel arrangements with that time in mind.
  • Volunteers work Monday-Friday from about 7:30am to 7 or 8pm with a break for lunch from 12-1pm. Please note that things on the ground can change rapidly, so these hours are an estimate.
  • We hold two additional Big Table volunteer meetings on Monday and Thursday nights fro 8:15 to about 9:30 PM.
  • We ask that volunteers book their return flights for the Saturday following the work week to ensure their ability to complete a full day of work on Friday (possibly up to 8pm).

I’ve applied! When should I make my travel arrangements?

Please do not make travel arrangements until a member of our staff confirms the dates for your volunteer week. You will receive an email from a team member when your dates are confirmed.

Which airport should I fly into? Where should I stay?

San Antonio (SAT) is the closest airport and is about a 1.5-hour drive from Dilley. It is recommended that you rent a car for your week on-the-ground given the distance from the airport and the lack of public transportation in Dilley. Volunteers typically stay at the Dilley Days Inn or Best Western Plus, which are conveniently located right next door to each other and about 5-7 minutes from the facility.

Six Dilley Pro Bono Project volunteers report from their week on-the-ground with the Dilley Pro Bono Project

Watch our Dilley Snapshots

Have a question about volunteering? Need help? Get in contact with us or visit our resources page.